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Privacy Policy

Effective Date: May 5, 2026

Ringalink, LLC, doing business as Ready Staff AI (“we,” “us,” or “our”), is committed to protecting the privacy of our business customers and the individuals who interact with our recruitment automation platform. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the Ready Staff AI platform, websites, and automated services (collectively, the “Service”).

1. Information We Collect

We collect information directly from our business Customers, as well as information submitted by or on behalf of job applicants (“Candidates”) interacting with our automated recruitment tools.

A. Customer Data (Your Account & Billing)

To operate and manage subscriptions, we collect:

  • Account setup details (Name, business email address, company name, phone number).
  • Billing and transaction information processed securely via Stripe.

B. Candidate & Recruitment Data

To facilitate automated resume screening and scheduling for our Customers, our platform processes:

  • Contact details (Name, mobile phone number, email address).
  • Professional history (Resumes, CVs, employment history, skills, and qualifications submitted through intake forms).
  • Communication logs (Interactions, responses, and interview scheduling choices made within our automated communication pipelines).

C. Voluntary Equal Opportunity Information

After an application has been submitted — or, for candidates who reached us another way, in the messages we send them — we invite applicants to tell us their sex and race or ethnicity. Providing this is entirely voluntary, a “prefer not to say” option is offered for each question, and choosing not to answer has no effect whatsoever on an application.

We use this information for one purpose only: to review, in aggregate, whether our hiring process treats applicants fairly. It is never used in resume screening or scoring, is never sent to our AI provider, is never shown to the recruiter reviewing an application, and plays no part in any hiring decision. It is stored separately from application records, and access is restricted to aggregated reporting in which any group too small to be anonymous is withheld entirely.

Applicants who would like their response deleted may contact us at the address in the final section of this policy.

D. Website Analytics & Advertising Technologies

When you visit our public website, we and our analytics and advertising partners use cookies, pixels, and similar technologies to understand how the site is used and to measure our marketing. These include Google Analytics and Google Ads (Google), PostHog, and the Meta Pixel (Meta Platforms), and may later include the LinkedIn Insight Tag (LinkedIn). They may collect information such as pages viewed, links clicked, device and browser type, IP address, referring website, and whether a visit led to a free-trial signup.

We use this information to learn which marketing brings visitors and customers, and to show our advertising to people who have visited our website. You can limit this through your browser’s cookie and tracking settings, and through the ad preferences offered by Google, Meta, and LinkedIn. Advertising pixels are not used on candidate job application, interview booking, or equal-opportunity pages, and no resume, application, or candidate data is shared with these advertising partners.

2. How We Use Information

We use the collected data strictly to provide automated business services, including:

  • Processing and scoring resumes based on parameters set by our Customers.
  • Automating candidate outreach, text notifications, and interview scheduling workflows.
  • Managing billing, software subscriptions, and secure access to user dashboards.
  • Monitoring, maintaining, and optimizing the technical performance of the Ready Staff AI platform.
  • Measuring and improving our website and marketing, as described in Section 1(D).

3. SMS Communications & Consent

(This section is maintained for carrier and telecommunication compliance).

By providing a mobile phone number and affirmatively checking the opt-in box on our registration, application, or intake forms, you expressly consent to receive automated SMS text messages from Ready Staff AI (Ringalink, LLC) regarding application statuses, automated screening updates, interview scheduling reminders, and essential platform notifications.

  • Opt-Out: Reply STOP at any time to unsubscribe from text messages. You will receive one final automated confirmation text, and no further SMS messages will be sent.
  • Help: Reply HELP for assistance, or contact our support team at info@readystaff.com.
  • Message Frequency: Message frequency varies based on your recruitment campaign activity and engagement with our workflows.
  • Costs: Standard message and data rates may apply depending on your mobile carrier and plan.
  • Consent and Purchase: Consent to receive SMS messages is strictly voluntary and is not a condition of any purchase, subscription, or employment.

4. SMS Data Privacy (No Third-Party Sharing)

We do not sell, share, rent, or trade mobile phone numbers or SMS opt-in data with third parties or affiliates for marketing or promotional purposes. All opt-in data and consent information related to SMS messaging is utilized solely to deliver the automated communications you have consented to receive and will not be shared with any third parties.

5. Third-Party Data Disclosures & Service Providers

We do not sell your personal or professional data. We share information only with trusted third-party infrastructure and service providers necessary to execute our software functions:

  • Payment Processing: Payment details are handled entirely by Stripe, our secure third-party payment processor. We do not store raw credit card numbers or bank credentials on our infrastructure.
  • Communication Infrastructure: Phone numbers and email addresses are routed through telecommunication service infrastructure (such as Twilio) to deliver automated candidate outreach and text notifications.
  • Application Hosting & Database: The platform runs on managed cloud hosting and database infrastructure (Vercel for application hosting, Supabase for database and authentication), which store account and recruitment data on our behalf.
  • Interview Scheduling: Candidate interview bookings are handled through Cal.com, which receives the scheduling details needed to create and confirm an appointment.
  • Artificial Intelligence Processing: Resume and application text submitted to the Service, and messages sent to our website assistant, are transmitted to our AI model provider (Anthropic) solely to generate the requested output. Our AI provider does not use this content to train its models. See Section 6 below.
  • Website Analytics & Advertising: Google, PostHog, and Meta (and, if added, LinkedIn) receive website usage information from our public marketing pages, as described in Section 1(D). They do not receive resume, application, or candidate data.

All service providers are contractually obligated to handle data in a secure, confidential manner and are strictly prohibited from using your data for any purpose other than providing services to us.

6. Artificial Intelligence Processing

The Service uses artificial intelligence in two places. In both cases the content described below is transmitted to our AI model provider solely to generate the requested output, is not used by that provider to train its models, and is never sold or shared for advertising.

A. AI-Assisted Candidate Screening

When a candidate applies or is uploaded to the Service, the text of their resume, their application answers, and the associated job requirements are sent to our AI provider to produce a match score, a summary of strengths, and any risk flags for the hiring Customer.

This output is advisory only. It is a first filter to help a recruiter prioritize their review. A human recruiter sees every candidate and makes every hiring decision. No candidate is rejected, advanced, or hired by automated processing alone.

Invitations to schedule an interview are sent in one of two ways, chosen by the hiring Customer: a recruiter sends each invitation individually, or the Customer turns on a setting that automatically sends a scheduling invitation to every applicant to their jobs. When that setting is on, every applicant is invited; the AI score is never used to decide who is invited or contacted.

You may ask us how AI was used in the review of your application, ask us to correct information we hold about you, and ask for a human to review any decision that affected you. Contact details are in the final section of this policy.

B. The Website Assistant

Our public website offers an AI assistant that answers questions about Ready Staff AI. It is clearly identified as an AI assistant and is not a human representative.

When you use it, we record the messages you send and the assistant’s replies, the time of the conversation, and the IP address the request came from. We store these records, and our team may review them to answer your question, improve the assistant’s accuracy, and detect abuse of the service. Your messages are transmitted to our AI provider in order to generate a reply.

The website assistant has no access to any customer account, candidate record, or billing information. Please do not enter passwords, payment details, government identification numbers, or a candidate’s personal information into it. If you ask us to have someone follow up with you, the contact details you provide are stored as a contact request, exactly as though you had used our Contact form.

C. Support Ticket Drafting

When you submit a support ticket, our team may use an AI assistant to help draft a reply. Your ticket is transmitted to our AI provider solely to produce a suggested response, which is always reviewed and edited by a member of our team before anything is sent to you. The AI drafting tool has no access to your account, billing, candidate, or job data -- it works only from the text of your ticket and our published policies.

7. Data Security

We implement reasonable and appropriate technical and organizational measures to protect data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or cloud storage infrastructure is 100% secure; therefore, we cannot guarantee its absolute security.

8. Data Retention

We retain candidate resumes, screening results, and outreach records for up to three (3) years after a candidate becomes inactive or after a Customer stops using our platform, whichever is later. This period is deliberately longer than the one-year minimum that federal EEOC recordkeeping rules (29 CFR 1602.14) require employers to retain hiring records, since our Customers — not Ready Staff AI — are the employer or staffing agency of record.

If a record becomes relevant to a filed discrimination charge, complaint, or legal action, we retain it until that matter is fully and finally resolved, regardless of how much of the three-year period has already passed. Billing, tax, and other records we are separately required to keep by law are retained for as long as those obligations require.

9. Your Rights & Data Choices

Depending on your jurisdiction or state of residence (including states with comprehensive consumer privacy laws), you, your clients, or your candidates may have the right to access, correct, port, or request the deletion of personal information held within our systems.

Because Ready Staff AI processes candidate data on behalf of our business Customers, Candidates wishing to exercise these rights should primarily contact the hiring company directly. To submit data requests directly to us, please use the contact information below.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect shifts in privacy laws or changes to our software architecture. We will notify you of any material updates by revising the “Effective Date” at the top of this policy page. Continued use of our software platform after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

For any privacy questions, data deletion requests, or compliance inquiries, please contact:

Ringalink, LLC Attn: Privacy & Compliance Department

Email: info@readystaff.com

Mailing Address: 777 Voyager Rd., Corolla, NC 27927

Phone: (404) 512-7892